Career with Calcutta Club

CALCUTTA CLUB LTD has openings for

(1) CEO & Secretary

(2) GM–HR

(3) GM–Operations.

Applications to be sent to President, Calcutta Club Ltd. 241, AJC Bose Road, Kolkata 700020;

email: president@calcuttaclub.in

within 7 days.

CEO –Chief Executive Officer

 Job Description

 A dynamic and experienced leader to join our prestigious Club in the role of CEO (Chief Executive Officer).

The Chief Executive Officer will work closely with the Board of Directors/ Management Committee of the Club, serving as the head of operations and as the main link between the different departments within the Organization.

The ideal candidate for this position must have sufficient management experience ideally in a similar social Club of repute with a proven track record for effective team management and results-driven leadership. The ideal age group will be 52 to 58 yrs.

Qualification:

• Bachelor’s or Master’s Degree in Business Administration.
• 20 years of senior managerial experience
• Should be digitally competent.
• Knowledge of accounting software, Industry specific automation software shall be preferred.
• Strong ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly.
• Strategic Leadership skills, including the ability to manage time effectively and handle both internal and external conflicts.

Description:

Should demonstrate capability in managing several departments viz, Food & Beverages, Events, Bakery, Member connect, HR, Operations, Finance & Accounts, Legal & Compliances, Library etc.

Should have reasonable contacts across different licensing and controlling authorities, viz, local Municipal Corporation, Fire Dept, Police Dept, Excise Dept, and all other pertinent Government departments.

Should be responsible for adherence to all legal compliances, departmental filings including ROC matters, as one of the key area of work.

Should be skilled in all aspects of CLUB Operations and well conversant in framing and implementing of Standard Operating Practices / Departmental Policies, Code of Conduct documents, Departmental budgets (Revenue and Expenditure), Assets protection plan, Receivable & Payables management, MIS Reporting, Staff development & trainings and oversee Member service desk through respective departmental heads.

Track record of improving overall health of business through strategic tie-ups, sponsorship generation, promotions and excellent member service.

To ensure effective coordination amongst all departments for accomplishment of business goals.

Exhibit skills in managing Club-owned Restaurants to Outsourced restaurants and other facilities including bar areas.

To develop strategic plan of improvement and execute development of internal facilities within the Club by planning to organising (Project execution, operational set-up, rolling-out phase; and successfully manage pre-opening to operational phase)

Engagement with members on a regular basis in providing services for achieving customer delight, repeat & referral business (Banquet events); organise various food festivals / events which results in generating additional revenue / footfall.

Establish high-standards of hygiene & cleanliness across club; ensure strict adherence to various policies & procedures at every level, assets protection, new technology implementation & process improvement.

Should comply with law of the land wrt Safe Work place and Inclusiveness. Should have special focus of workplace safety for internal staff, external vendors and members and their guests.

The incumbent should be Result-oriented Leader, with proven talent in managing & mentoring cross-functional teams for streamlined operations; strategic

planner & problem-solver with strong negotiation, communication & analytical skills

Head of HR

Role & Responsibility in Personnel / HR(Human Resources)&IR (Industrial Relations) Function

Years of Experience: Above 15 years with Age not more than 50 years.

    Qualifications & Other attributes required:

• PG Degree in HR (MBA) Dip in IR, DSW/MSW
• Atleast 5 years of experience as senior HR professional in hospitality sector.
• Past experience with payroll or managing budgets
• Proficient knowledge of payroll software and well versed in automated work environment.
• Good interpersonal skills and responsive demeanour.
• Knowledge of labour and related industry regulations and prevailing laws.
• Professional, organized, and can multitask
• Ability to manage conflicts at work
• Excellent problem-solving skills
• Should be a patient listener

HR/ Personnel

1. Create HR Policy and implement the same within the organisational hierarchy.
2. Assess Roles and Responsibilities by highlighting the Key Result Area assigned to every position.
3. Calibrate Designations to salary levels and salary bands and take corrective steps.
4. Evaluation of Skill and knowledge of the existing work force and determining the gap areas.
5. Creating an inventory of skilled worker and Knowledge workers.
6. Identifying the Training Need within the work force and plan a training calendar.
7. Manpower Planning by developing hiring plans for every department in the Club as and when required. Subsequently, assess, screen, and interview job candidates.
8. Monitor employee working and attendance schedules including paid time off, breaks, and overtime.
9. Work to onboard new hires to make them feel comfortable by incorporating structured Induction program.
10. Performance evaluation of every employee on a continuous basis. Ensure that all appraisals are reviewed and improvement needs are followed up on as needed.
11. Report on employee turnover rates.
12. Create Incentive and reward programs at different scale.
13. Execute employee retention programs through Employee engagement- Assist with the preparation, coordination, and execution of employee programs Annual Staff Picnics, Employee of the month, End-of-season bonuses, Rewards and Awards, Promotions, Increments, Wellness Fairs, farewell parties, and community service projects, among others.
14. Administer remuneration, severance, and benefits policies.
15. Make sure the staff (Permanent, Casual, Contractual) complies with relevant safety and health rules.
16. Arrange and Maintain employee records such as Contractsetc and digitise them for future preservation.
17. Ensure in depth knowledge of Minimum Wages Act, EPFO, ESIC, Bonus, Contract Labour Act, Gratuity and on other statutory benefits.
18. Providing a safe and inclusive work environment.
19. Daily manpower analysis according to the budgeted Vs actual (department wise) and inform / update to the respective department head.
20. Control the department wise manpower cost and O.T. cost according the annual budget.

21. Liaise with external lawyers and consultants for legal and regulatory matters, facilitation of all documentation for presentation in various courts.

IR Function:

1. Responsible for the overall Industrial Relations, harmony and effective HR processes in the Institution.
2. Union Management, Long Term Wage Settlement, Welfare, Grievance handling, Employee negotiations, employee conflicts, initiating disciplinary actions and other activities.
3. Handling both Unionized & Non-Unionized workforce and Deal with Trade Unions.
4. Has Experience in Settlements under Industrial Dispute Act, 1947.
5. Formulation of IR strategies, plans and implementation thereof.
6. Initiatives/ implementation of sound IR practices and for improving employee performance and satisfaction.
7. Integration and standardization of IR systems and processes.
8. Should possess experience in handling unions and Wage Code, Wage settlements.
9. Well conversant in English, Bengali and Hindi language.

General Manager- Operations:

Job Description:-

Qualification: Graduate with Post Graduation in Operations / Hospitality and work experience of more than 12+ years in relevant industry.

• An experienced candidate with minimum 15 years of work experience and heading Operations in hospitality sector, ideally in a reputed Social Club in India.
• Responsible for seamless day-to day operations of club function with focus on Food & beverages, Club Events, parties & Banquets, Kitchen Operations, conformance to production quality as per standard.
• Responsible for operational profitability through strategic partner alliances with organisers, sponsors &members & guests.
• Responsible for improvement in member experience for repeat orders and member loyalty. Ensure delivery of high quality services to support member’s needs; recommending procedures to minimize the impact to stake holders, develop business rationale and benefits of any proposed changes.
• To operate at highest through operational efficiency and implementing of plans/objectives in sync with vision and mission of the Club.
• Providing operational support across every department and handle multi-skilled workforce with maturity and conceptualizing skill-based training programs for developing every department operation.
• Manage F&B operations successfully with clear understanding of budgets, cost analysis, inventory stock position, P&L, business requirements and experience of operating multiple units
• Reviewing financial & non-financial reports for every to devise solutions to both the major & minor problems and reporting to CEO.
• Reviewing of performance, systems and processes periodically to ensure smooth and hassle-free Operations.
• Translating strategy into actionable goals for performance and growth helping to implement organization-wide goal setting performance management, and annual operating planning
• Monitoring operations through taking daily stock of sales across all the club kitchens and closing and opening stock of inventory / raw materials / cooked and processed food. Further, generating reports related to Opening & Closing stock of materials, cooked items
• Coordinating across various departments as the need be including handling unionised and non-unionised workforce with minimisation of Over time etc.